|| Upgrade Innovations warrants
all saws against defects in materials or workmanship for the usable life
of the product. This warranty does not cover damage caused by normal wear
and tear, misuse, alteration or abuse. Shipping charges to Upgrade Innovations
for a defective product are not covered.
Should we determine a product is covered under this warranty, we will repair
it or replace it at our option.
To obtain warranty service:
If you have any questions, please email us at
- Package the saw securely. Please include your name, return address
and a brief description of the problem.
- Return the product to:
1886 Belle Isle Place
North Vancouver BC, V7P 1X8
- Within Canada, return items via prepaid, insured regular parcel post. We will not accept CODs or courier deliveries.
- From outside Canada, ship goods prepaid, by insured surface mail. To avoid unnecessary delays and cost, clearly write "Canadian Goods returning" on the outside of the package. Note: -- Do not--- return items by UPS or other carriers, as duty and / or brokerage fees might be charged. If we find that charges apply your return will be refused and when charges show up on our courier account we will pass that cost on to you.
- When you send your product, be sure it is insured. Unfortunately,
we cannot be responsible for saws that never reach us.
Please allow 2 weeks plus shipping time for your repaired or new product to be returned to you at our expense. We are not responsible for any taxes or duties that may be assessed on a return shipment.